Ticket #44 (closed Task: fixed)

Opened 4 years ago

Last modified 3 years ago

Look into Genesys for conferencing

Reported by: bouton Owned by: bouton
Priority: major Milestone: D1.1 METAFOR WWW Site
Component: WP1 - Project Management Version:
Keywords: Cc:
Requirement:

Description

Look into  Genesys for conferencing

Change History

comment:1 Changed 4 years ago by bouton

  • Status changed from new to assigned

Signed up for information on getting an account

comment:2 Changed 4 years ago by bouton

No word back from them as yet. Will check again.

comment:3 Changed 4 years ago by bouton

OK. They got back to me. I need to wait on accounting info. Also - how many moderators.

Our contact at Genesys is

Douha Boughanmi
National Account Executive 
Genesys Conferencing
Tel: 0208 288 4521
Mob: 07826 552 813
douha.boughanmi@genesys.com
[www.genesys.com/uk]


comment:4 Changed 4 years ago by bouton

See ticket:15. We will be using PRISM Genysys account for the first Steering committee telecon. thenlooking into using the DFN web telecon

comment:5 Changed 4 years ago by bouton

Asked Nicola for the following required info:

We are setting up a teleconferencing account and I need the following information. Would you have it?
It was set up for PRISM before (not sure who did it)

Thanks
Katherine

Please fill in the required info listed below and send back to me, so I can set you up on the system for billing purposes:-
Registered Company Name:
Company Registration no:
Registered address:
VAT number:
Billing address:
Billing point of contact and contact details:
IT (Technical) point of contact and contact details:

For each moderator I will need their First Name, Last Name, email, contact number and Job Title.
Please find attached as well the list of Location. Could you let me know if any other location need to be added on the top of the standard Location
I confirm that the bridging price is 12 pence per minute per line connected. This include AUDIO+WEB (When calling the UK number)

comment:6 Changed 4 years ago by bouton

> From: Nicola Bray [mailto:n.d.bray@reading.ac.uk]
> Sent: Wednesday, May 14, 2008 2:32 PM
> To: k.a.bouton@reading.ac.uk
> Cc: Eric.Guilyardi@lodyc.jussieu.fr; Reading University Purchasing
> Subject: Re: Genesys Conferencing
> 
> Dear Katherine
> 
> This will probably have to go through Procurement, so I've copied them 
> on this email so that they can advise how best to proceed.
> 
> Regards
> Nicola

comment:7 Changed 4 years ago by bouton

Need official invoice from Genesys. Douha (Genesys) will send one. Needs to be forwarded to Barbara ar procurement.

comment:8 Changed 4 years ago by bouton

Form received from Genesys and forwarded to Barbara in procurement.

comment:9 Changed 4 years ago by bouton

No news from Barbara in procurement yet. Emailed her a follow up message.

Barbara

I haven’t heard from you since I sent the form to you from Genesys a couple of weeks ago.

Any further news on our being able to open a teleconference account with Genesys?  We needed to have the form I sent you filled.

Thanks
Katherine Bouton
Meteorology

comment:10 Changed 4 years ago by bouton

Forms apparently faxed to Genesys. Butthey can't find them. Douha at Genesys looking into it.

comment:11 Changed 4 years ago by bouton

  • Status changed from assigned to closed
  • Resolution set to fixed

OK. Our account is set up.
MEETING NUMBER: *987093* Local access numbers:  http://metaforclimate.eu/Work-Package-1/Teleconferences/Teleconference-Local-Dial-in-Access-Numbers.htm

France  	Lyon  	   0426840190
France 	        Marseille 	0488915304
France  	Paris 	0170993528
Germany 	Berlin 	030726167222
Germany 	Düsseldorf 	021154073799
Germany 	Frankfurt 	069589990823
Germany 	Hamburg 	040809020614
Germany 	Munich 	089244432761
Germany 	Stuttgart 	0711490813206
United Kingdom 	Birmingham 	01212604580
United Kingdom 	London 	02070393280
United Kingdom 	Manchester 	01612500372
United States 	USA & Canada Toll Free 	18665829109
United States 	USA Toll 	+1 (1) 954 334 0343
  	  	 
Australia 	Australia Toll Free 	1800069517
Australia 	Sydney 	+61 (0) 2822 39542
Austria 	Vienna 	026822056414
Belgium 	Brussels 	022901703
Denmark 	Copenhagen 	32714893
Finland 	Helsinki 	0923144680
Hong Kong 	Hong Kong 	+852 3002 7825
Hungary 	Budapest 	+36 (06) 1-889-3210
Ireland 	Dublin 	014367608
Israel 	Israel Toll Free 	1809214641
Italy 	Milan 	02303509363
Italy 	Rome 	06452108281
Italy 	Turin 	01121792094
Japan 	Japan Toll Free 	003-4800 400 588
Japan 	Tokyo 	+81 (0) 3357 08614
Korea 	Republic Of Seoul 	+82 (0) 2348 31069
Luxembourg 	Luxemburg City 	+352 2700 07 34 20
Malaysia 	Kuala Lumpur 	+60 (0) 3771 24470
Netherlands 	Amsterdam 	0207965344
New Zealand 	Auckland 	+64 (0) 9 919 2417
Norway 	Oslo 	21505681
Poland 	Poland Toll Free 	00800 1211689
Portugal 	Portugal Toll Free 	800782071
Russia 	Russia Toll Free 	810 8002 6323011
Singapore 	Singapore 	68232177
Spain 	Barcelona 	934923133
Spain 	Madrid 	917889713
Sweden 	Stockholm 	0850520332
Switzerland 	Geneva 	0225927182

comment:12 Changed 3 years ago by bouton

http://now.eloqua.com/es.asp?s=193&e=595fb156d86e414d9f0cb62a1547b192&elq=A76B6C9FCF7340958263CFE8583A7383

As of October 1st, 2008, you will be required to run a supported version of  Genesys Meeting Center in order to conduct aweb enabledmeeting.
To find out if you are on a currently supported version, please [ http://now.eloqua.com/e/er.aspx?s=193&lid=1879&elq=A76B6C9FCF7340958263CFE8583A7383 click here].  If you are using an outdated version, you will be prompted to upgrade.

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